City of Manchester NH Official Website is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the City of Manchester NH Official Website and governs data collection and usage. By using the City of Manchester NH Official Website, you consent to the data practices described in this statement.
Collection of your Personal Information
City of Manchester NH Official Website might collect personally identifiable information, such as your e-mail address, name, home or work address or telephone number. City of Manchester NH Official Website might also collect anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by City of Manchester NH Official Website. This information can include: your IP address, browser type, domain names, access times and referring Website addresses. This information is used by City of Manchester NH Official Website for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the City of Manchester NH Official Website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through City of Manchester NH Official Website public message boards, this information may be collected and used by others. Note: City of Manchester NH Official Website does not read any of your private online communications.
City of Manchester NH Official Website encourages you to review the privacy statements of Websites you choose to link to from City of Manchester NH Official Website so that you can understand how those Websites collect, use and share your information. City of Manchester NH Official Website is not responsible for the privacy statements or other content on Websites outside of the City of Manchester NH Official Website and City of Manchester NH Official Website family of Websites.
Use of your Personal Information
City of Manchester NH Official Website collects and uses your personal information to operate the City of Manchester NH Official Website and deliver the services you have requested. City of Manchester NH Official Website also uses your personally identifiable information to inform you of other products or services available from City of Manchester NH Official Website and its affiliates. City of Manchester NH Official Website might also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
City of Manchester NH Official Website does not sell, rent or lease its customer lists to third parties. City of Manchester NH Official Website may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, City of Manchester NH Official Website may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to City of Manchester NH Official Website, and they are required to maintain the confidentiality of your information.
City of Manchester NH Official Website does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
City of Manchester NH Official Website keeps track of the Websites and pages our customers visit within City of Manchester NH Official Website, in order to determine what City of Manchester NH Official Website services are the most popular. This data is used to deliver customized content and advertising within City of Manchester NH Official Website to customers whose behavior indicates that they are interested in a particular subject area.
City of Manchester NH Official Website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:
(a) conform to the edicts of the law or comply with legal process served on City of Manchester NH Official Website or the site;
(b) protect and defend the rights or property of City of Manchester NH Official Website; and,
(c) act under emergency circumstances to protect the personal safety of users of City of Manchester NH Official Website, or the public.
Use of Cookies
The City of Manchester NH Official Website use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize City of Manchester NH Official Website pages, or register with City of Manchester NH Official Website site or services, a cookie helps City of Manchester NH Official Website to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same City of Manchester NH Official Website, the information you previously provided can be retrieved, so you can easily use the City of Manchester NH Official Website features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the City of Manchester NH Official Website services or Websites you visit.
Security of your Personal Information
City of Manchester NH Official Website secures your personal information from unauthorized access, use or disclosure. City of Manchester NH Official Website secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
City of Manchester, NH Mobile App
The City of Manchester, NH is using SeeClickFix, an online and mobile service request system called to power its mobile app and reporting forms. SeeClickFix is an application that allows Manchester citizens to report non-emergency related issues. SeeClickFix is developed by CivicPlus can be used via the Web on a desktop computer, laptop, mobile phone, or tablet. This app can be found in the Apple Store and Google Play under the name Manchester, NH Connect.
This is a public application. The description entered will be visible to the public. Your display name will also be visible unless you choose to submit as Anonymous. Your email address will never be displayed publicly.
Changes to this Statement
City of Manchester NH Official Website will occasionally update this Statement of Privacy to reflect city and customer feedback. City of Manchester NH Official Website encourages you to periodically review this Statement to be informed of how City of Manchester NH Official Website is protecting your information.
Contact Information
City of Manchester NH Official Website welcomes your comments regarding this Statement of Privacy. If you believe that City of Manchester NH Official Website has not adhered to this Statement, please contact City of Manchester NH Official Website at webmaster@manchesternh.gov. We will use commercially reasonable efforts to promptly determine and remedy the problem.