Data Dashboard Explained
Reactive Calls
Reactive Calls: Calls for service that result from a community member requesting police response to a problem.
Reactive Call Type Tree Map: A visual representation of the top 5 reactive calls that officers respond to. The size of each box is proportional to the volume of calls.
Common Reactive Call Types
- Check Condition of Subject: A member of the public calls the police requesting an officer check on an individual. The could be for a wide range of reasons from a family member who they cannot contact, to a mental health call, to someone who appears to be in distress.
- Check Area for Problem: A member of the public calls the police advising there is some kind of problem that they need an officer to check on.
- Unwanted Subject: A member of the public calls the police requesting an officer remove a someone who is not wanted. This could be from a business or on someone’s property.
- Accident: A motor vehicle accident
- Alarm Burglary: An alarm that has activated at a residence or a business and the alarm company’s central station has alerted the police to respond to.
- Average Total Time on Call (mins): The average time a reactive call for service takes from the time an officer is dispatched until they clear the call.
- Median Total Time on Call (mis): The median time (in minutes) a call for service takes from the time an officer is dispatched until they clear the call.
Proactive Calls
Proactive Calls: Call for service that are initiated by an officer.
Proactive Call Type Tree Map: A visual representation of the top 5 proactive calls that officers respond to. The size of each box is proportional to the volume of calls.
Common Proactive Call Types
- Special Attention: An officer who is conducting a directed patrol in a certain area. These are usually generated at the request of the public for the police to focus on a particular area or address.
- Hotspot Patrol: A directed patrol in an area identified as a “hot spot” of crime. Officers are deployed to these areas as a crime prevention strategy.
- Business Check: An officer who is checking on a business.
- Traffic Stop: A motor vehicle stop being conducted by an officer.
- Check Subject: An officer conducting a proactive check of someone acting suspiciously or someone who needs police service.
- Violent Crimes: UCR Part I Violent Crimes- Homicide, Rape, Robbery, Aggravated Assault.
- Property Crimes: UCR Part I Property Crimes – Burglary, Theft, MV Theft, and Arson